Product must be unused and returned within 30 days of purchase for refund to be granted. For whatever reason you wish to return your planter, you are responsible for shipping back to Monstruosus. Customer must contact help@monstruosus.com and request a refund or exchange. Customer must send unused product back to MONSTRUOSUS, Inc. in order to obtain a refund. Refunds will be processed when MONSTRUOSUS, Inc. receives the unused product. For any returns or exchanges (not including damaged items), customers will be charged a 25% restocking fee. Original shipping fees are not refundable.

Monstruosus, Inc.
1930 NE Oregon St.
Portland, OR 97232



At Monstruosus we make every effort to ship your planter efficiently and safely. But sometimes, mistakes happen! If your planter arrives damaged, please send an email to help@monstruosus.com with a photograph of the damaged product. Upon receipt of the photograph, Monstruosus will authorize either a refund or schedule a replacement of equal value, depending on your wishes.



We ship orders to all 48 contiguous states. Unfortunately, we do not ship to HI, AK and internationally at the moment, but feel free to email us at sales@monstruosus.com for special orders. Standard Handling, Priority Handling and Rush Delivery options are available. Please allow 5 – 7 business days for Standard Delivery. Priority Mail Delivery orders will be processed, shipped, and delivered within 3 business days or less.



When you log on to monstruosus.com, we respect your privacy. Monstruosus.com uses the information you provide us to help personalize product information and offers. We only use your name and address to mail you promotional items, news and special offers. We will never give or sell your personal information or email address to anyone without your consent.



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For your convenience, our Website may contain links to other sites. monstruosus.com is not responsible for the privacy practices or the content of such Websites.



Monstruosus.com believes in providing a safe and secure shopping experience for all of our clients. We provide stringent and effective security measures on our Website. It is our policy to never send private information, such as your credit card number, via email.

We designed monstruosus.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, Firefox 3.6+, Chrome 22+, IE7+, Safari 5+. This means you’ll be unable to inadvertently place an order through an unsecured connection.



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We have implemented Google Analytics features based on Display Advertising (Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting). Visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. We, along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to your site.